FAQ - How can we help you?

1. How can I download tor.talk App?

(A) You can find #tortalk on App Store.

(B) We are working hard to make tor.talk available also in Google Play (Android) . Leave your email if you want a shout when it is ready.

2 Do you have any App instruction? How can I use the tor.talk App?

Our App is easy to use, here is a one minute video introduction.

3. How can I cancel my iOS App subscription?

4. Which TTS voices can I use together with tor.talk?

Around 60 TTS voices in 20 languages are included with TorTalk. See voices and languages here.

5. Can I use tor.talk in different computers?

No, after buying tor.talk, you will get one license key which can be only used on one computer. Please observe that tor.talk Windows and tor.talk Mac are two different applications.

6. I've got a license key from school, what do I do next?

We have a page for pupils and students, here you will find relevant information.

7. Is it possible to use tor.talk to also read text that can’t be highlighted?

Yes, you simply need to click on OCR, place the OCR box over the text you want to have read and then select the playbutton in the box. This works for all format of text, for example; images of text, non-editable PDF files and e-books.

8. Are updates included when I buy tor.talk?

Yes, updates of tor.talk Windows and tor.talk Mac are included from the date of purchase until your subscription expires.

9. How is tor.talk updated?

When the computer has access to internet, tor.talk will automatically search for updates.

10. Which operating systems can I use with tor.talk Windows?

Windows XP, Windows Vista, Windows 7, Windows 8 PRO (but not RT) and Windows 10. Read more about system requirements here

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2 GB RAM or higher.

At least 600 MB available on hard drive.

11. Which operating systems can I use with tor.talk Mac?

OS X 10.8 Mountain Lion or newer. Read more about system requirements.

12. Tor.talk always read from clipboard, can I turn this off?

Unfortunately we have not found a good enough solution for this yet. We are working towards a solution that will not interfere with our application being intuitiv. For a quick stop of the TTS voice through a hot key, please take a look at the next Question.

13. How can I get the TTS voice to stop reading?

Click on Pause. You can also use hot key right shift (pause) or right control (stop) on the keyboard, tor.talk Windows. For TorTalk Mac, please use right shift.

14. Is it possible to save audio files using tor.talk?

No, so far we have chosen not to include this functions in order to retain simplicity and fast start up of the application. Tor.talk is always easy to use and quick to start if you want to read a text again.

15. What happens if my computer breaks down?

We will renew your license key. Please fill in the form below, write your original license key if you have, purchase name, email address and send to us. We will handle your case manually.

 





16. My TorTalk Mac does not read from clipboard but OCR works?

Apple has increased security and you have to enable TorTalk in Settings/Security/Integrity/Aid tools. Please start by pressing the locker down on your left.

17. Can I as an administrator do an offline activation of TorTalk?

Yes, for TorTalk Windows. Please follow the instructions here.

 

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